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# How do I delete a Service Call from the mobile app?

**Overview**
You can delete a Service Call from the X-PRO Mobile App if it is no longer needed. Deleting a Service Call permanently removes it from your service records.

**Steps** **to** **Delete** **a** **Service** **Call**

* Open the X-PRO Mobile App and navigate to the X-PRO section.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1o9qkgz.png)
* In the X-PRO section, tap the X-PRO Installation option located at the top of the screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1psl9km.png)
* After clicking on X-PRO Installation, select the X-PRO Service tab located at the bottom of the screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1177c44.png)

* After selecting the X-PRO Service tab, the X-PRO Service Dashboard will be displayed.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_foktxh.png)
* Tap the **Calls** tab from the navigation bar. The Calls screen will display a list of all your Service Calls.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_10iwf7z.png)
* Locate the service call you want to delete, then click the three-dot.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1kd02ag.png)
* Select delete option.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_11ov7yz.png)
* When prompted, confirm the deletion.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_vqed16.png)
