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# How do I create a Service Call using the '+' button in mobile app?

**Overview**
The **+ (Add)** button in the X-PRO Mobile App allows you to quickly create a new Service Call. You can enter all the necessary information, assign a technician, and save the Service Call directly from your mobile device.

**Steps** **to** **Create** **a** **Service** **Call**

* Open the X-PRO Mobile App and navigate to the X-PRO section.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_7q8fa3.png)
* In the X-PRO section, tap the X-PRO Installation option located at the top of the screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1s8n00r.png)
* After clicking on X-PRO Installation, select the X-PRO Service tab located at the bottom of the screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_18nezu6.png)

* After selecting the X-PRO Service tab, the X-PRO Service Dashboard will be displayed.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_103gn7n.png)
* Tap the Calls section to Create a new service calls.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1pcqs5q.png)

* Tap the **+ (Add)** button located in the bottom-right corner of the screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_suzfj0.png)

* Enter the required Service Call details, such as: Associated Project, Issue Name, Service Call Reason, Priority, Assigned Technician, Service type. 

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1mpx430.png)

* After tapping **Next**, enter the service address, then tap **Schedule Service Call** to create the service call.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1qmfhsh.png)
* After completing these steps, the service call will be created successfully.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_7gfn8l.png)
