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# How do I create a new service call?

**Overview**

Service Calls in X-PRO Service help teams track, manage, and resolve service requests associated with a project. Creating a service call allows you to assign technicians, schedule work, and monitor progress from initiation to completion.

**Steps** **to** **Create** **a** **Service** **Call**

* Navigate to the Main Dashboard, click on **X-PRO**, and then select the **Service** option from the menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/dashboard_eh2hbs.png)

* After clicking the **Service** tab, you will be redirected to the **X-PRO Service** page. From the right-hand side, click **Create** and then select **Create Service Call**.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_splqxd.png)

Enter the required service call details, such as:
* Choose service project 
* Issue name
* Description 
* Service Labor type 
* Service reason 

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_ksrgg6.png)