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# How can I resolve errors related to missing port information when adding the product?

When adding a product in XTEN-AV, you may sometimes encounter **errors related to missing port information**. This usually happens when the selected product does not have **input/output port details**.

**You can add port information to your product by folllowing the steps mentioned below:** 

To edit port information from **Search & Add Products** page, you first need to copy that product to My Library. 

Click on the **Copy to my lib** button displaying next to the name of the item.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image-7_1glz9bi.png)

* Once you click on it, you will get a notification that your product has been copied to My Library section. You can now update your product port information.

* Click on the **Edit** button displaying next to the name of the item.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image-8_od1vbb.png)


* To add the port information to your product, click on **Add Port** to add the port details.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image-9_1g3isrb.png)

* Edit your product port information and Click on the **Re-draw Device?** Option to view the updated port information in your X-DRAW Editor. 

* Click on the **Add product** button to save your changes.  

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image-10_gudxgl.png)

### Related Articles

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* [__How to Make a Connection in X‑DRAW Editor__](https://knowledgebase.xtenav.com/en-us/article/how-to-make-a-connection-in-x-draw-editor-1ggqku3/?utm_source=chatgpt.com)