> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledgebase.xtenav.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I recover my account password?

* Go to the login page ( [__https://app.xtenav.com/login__](https://app.xtenav.com/login)), click on the **Forgot Password** button.  
  
![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_wumvmf.png)

* Enter your registered email. Click on the **Send Email** button. A reset password link will be sent to your email. Follow the link to recover your password. 

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_i4vlb9.png)

| Note: If the email address you’ve entered is valid, you will receive an email to reset your password shortly.

### Related Articles

* [Which sign-in methods are supported in XTEN-AV?](https://knowledgebase.xtenav.com/en-us/article/which-sign-in-methods-are-supported-in-xten-av-162u2gj/)
* [How can users change their XTEN-AV password?](https://knowledgebase.xtenav.com/en-us/article/how-can-users-change-their-xten-av-password-1rigul2/)