> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledgebase.xtenav.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I check whether a customer has viewed my Service Agreement?

Navigate to the Main Dashboard, click on **X-PRO**, and then select the **Service** option from the menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/dashboard_1tinikr.png)

You can view all created agreements in the **Agreements** section.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1mv4zmv.png)

To send a Service Agreement, drag and drop the agreement into the **Sent** category.

Once the customer opens and views the Service Agreement, its status will automatically change and the agreement will be moved to the **Viewed** category. 

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_2o3nh5.png)
