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# Can users with existing XTEN-AV accounts join another organization?

**Overview**

Yes. Users with an existing XTEN-AV account can be added to or become part of another organization, depending on how access and user management are configured by the organization's administrator.

**Need Assistance?**

If you need help adding an existing user to another organization or have questions about organization access, please contact our support team:
* Chat Support
* Email: [Support@xtenav.com](mailto:Support@xtenav.com)