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# Can I reorder Service Call Stages in X-PRO Service?

**Steps to re-roder Service Call Stages**

* Click on the **Profile icon** in the **top-right corner** of the application. From the menu, select **Settings**.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/settings_17ysa78.png)

* From the **Settings** section, open **X-PRO Settings** to access additional configuration options within the system.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image-7_d9tkrc.png)

* Within X-PRO Settings, locate the Service Call Stages under the **Service** option and expand it to display the related service configuration items.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1r26mo6.png)

You can update the order of the stages by using the 6-dot drag handle and dragging the stage to the desired position. 

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1pked5r.png)

Stage re-ordered. Any changes made will be saved automatically, so no additional save action is required.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1mk69g5.png)

Once the changes have been made, navigate to the **Service Call Dashboard** to view and verify the updated Service Call Stages. The changes will be reflected automatically across the service call workflow.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1nc60ma.png)


