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# Can I recover my project after my account was restored?

**Overview**

If your XTEN-AV account has been restored and you are unable to find your previous projects, there may still be a possibility to recover them. Our support team can review your request and check whether the projects can be restored.

If you cannot find your projects after your account has been restored, please **raise a support ticket** by contacting the XTEN-AV support team.

Send an email to [**support@xtenav.com**]() with the following details:

* Your **registered email address**
* **Project name(s)** (if known)
* Any **additional details** related to the missing project

Once your request is received, the **XTEN-AV support team will review the case and check if the project can be recovered**.


| Notes: Project recovery depends on data availability in the system. The support team will investigate the request and inform you if recovery is possible. Providing accurate project details can help the team locate your project faster.