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# Can I Create Multiple Agreements for the Same Customer?

**Overview**

Yes, **X-PRO Service** allows you to create and manage multiple service agreements for the same customer. This is useful when a customer has different service requirements, projects, locations, or support plans that need to be managed under separate agreements.


**Why Create Multiple Agreements?**

You may need multiple agreements for a customer in situations such as:
* Different service projects require separate agreements.
* Different locations have unique service coverage requirements.
* Separate maintenance and support plans need to be managed independently.
* Agreements have different terms, durations, or pricing structures.
* New agreements are required for additional services or equipment.

**Steps** **to** **Create** **Multiple** **Agreements**

* Navigate to the Main Dashboard, click on **X-PRO**, and then select the **Service** option from the menu.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/dashboard_k9qqh.png)

* In the top-right corner of the page, click **Create**. From the dropdown menu, select **Create Service Agreement**.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_ulfnv7.png)
* After clicking **Create Service Agreement**, you will see two options: **Create Agreement** and **Upload Existing Agreement**.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/sshs_o8yzaf.png)

* Click on the Create Agreement and fill in the required agreement information, such as Service project details, agreement name, group, account and contact.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_i6fyw.png)

| Note: While X-PRO Service allows you to create multiple agreements for the same customer, each agreement must have a unique Agreement Name and be associated with a Service Project. This helps ensure that agreements can be tracked and managed independently, even when they belong to the same customer account.
